Expertise / Social Media Marketing

Social Media Marketing

Customers own the conversation. Benefit from listening, learning and engaging with them. 

It’s easier said than done, but listening, learning and engaging with customers are essential to the growth of your brand today. They are key to preserving the Value Exchange that must exist between a brand and its constituencies.

We help our clients maintain and leverage this Value Exchange – and increase engagement and visibility – with comprehensive social media planning, community management and social-centric promotional outreach. Marcus Thomas’ team of experienced social media professionals work hand in hand with our category teams, using sophisticated software to help know what’s being said by whom and to measure, monitor and grow our clients’ brand presence on all the social networks.