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Strategy & Research
Measuring Emotion in the New World of CX
Assuming you agree with the importance of CX, the first step in improving it is to measure it.
Agency News
Chief Creative Officer, Co-Executive Creative Directors named
Marcus Thomas bolsters creative team with new chief creative officer and co-executive creative directors.
Consumer Marketing
Bridging generations with Instagram
Gamifying the Instagram social platform encouraged Millennials to engage with Ohio Lottery.